Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.



    Andrew Walmsley, P Lee | CST / GANG | Wastewater Services

    Amazing and efficient service. Both guys were polite, friendly and professional. Arrived with in speedy time frame after reporting the problem and was fixed and solved just as efficiently. Even after blockage was gone they cleaned the area and disinfected everything. Great service

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    Brett Taylor & Rob Hardie | CST & Ganger | Wastewater Services

    From the initial phone call ( I don't know the ladies name sadly) the speedy response, right the way through this call to my house, to job sorted, everyone was extremely polite, kind and professional, they went above and beyond the call of duty. I appreciated the way they put me at ease, and informe...

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    Nicola Moran | Online chat agent | Online Query

    Brilliant, speedy advice that I could understand. Very helpful and friendly. Sorted my problem efficiently and advised me on what to do. Excellent service :)

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    Daniel Wilcock And Eddie Duffy | CST / Ganger | Wastewater Services

    Excellent speedy service. Pleasant workman. Great Team

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    Danny Cavanagh | Call Centre Online Chat | Billing

    Danny was super helpful in switching my account from the old to the new address and it was instant. Simple request but speedy efficient and a pleasure to deal with.

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    Adam Boardman | Billing

    Twitter help provided by DM. Adam was great. Really helpful, speedy replies and very friendly and professional. Contacted me the next day as promised to check something again for me. Asset to your organisation!

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    Gary Thorne / Craig Breen | (Res) Team (N6 Stockport) | Wastewater Services

    Both Gary and Craig were very helpful in resolving the waste blockage at my home address. It was particularly welcome as neither my wife and I were aware that we had a problem. I am sure we were not very far from finding out in a most unpleasant way, so there speedy resolution was excellent. Than...

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    Laura Clark | Telephone change in metre | Billing

    I called on behalf of my eighty five years old mother.As her eldest child discussed transfer to a water metre ..potential saving explained.Option to change back clarifies and speedy installation arranged for mum next Tuesday. Mrs Rita Sinnott pleased and anxiety taken out of situation. Well done ...

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