Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.



    Katie Holbrook | Billing

    Very cheerful, friendly and speedy service

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    Mmb - 80054392 - Project Team | Engineering Delivery

    Following almost three months of roadworks at Cow Hill, I felt compelled to write and let you know how polite, friendly and courteous the Bentley team working on the new sewer system has been. I am the mother of a three year old boy who lives in the vicinity and we have around the road every day fo...

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    Peter Forti / David Still | Cst | Wastewater Services

    Excellent speedy and service with a smile

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    Neil Pilling | NE | Wastewater Services

    ref 2088495 Many thanks for the speedy and efficient response. Team kept us informed and resolved problem quickly, well done and thanks

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    Sharon Harden | Customer Advisor | Online Query

    Sharon was really helpful, friendly and speedy with dealing with and helping me with my quiery regarding my bill.

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    Peter Starkey | Service Desk Analyst | Other

    Peter was very professional and sorted out a metering issue with my Toughbook in such a speedy manner I hadn't finished my lunch he's a credit to the team

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    Nicola Moran | Customer Advisor | Billing

    Nicola was super fast at resolving my issue my direct debit had been set up wrong literally 2 minutes and issue resolved! wish more companies were this speedy thank you

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    Danny Cavanagh | Customer Advisor | Billing

    Speedy, efficient and polite, everything that one hopes for from a customer service agent.

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    Katie White | Customer Advisor | Billing

    First class, speedy and excellent customer service from Katie!

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    Adam Boardman | Customer Advisor | Online Query

    Had reason to contact you via twitter. I have moved house recently and paid a bill and had another direct debit taken for an amount I had to query. Adam replied and he couldn't have been more helpful! Didn't need to explain or repeat myself just gave him my problem and he came right back with lot...

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