Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.



    Mike Sinnott | Field Service Engineer | Wastewater Services

    Brilliant guy, very friendly, listens to all that you say, checks his understanding with you, then sorts it out, giving full explanation in very plain language -_why aren't all customer service advisor as good as Mike? Well done & thanks a million.

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    Ryan Singleton | Escalations team | Water Services

    Would recommend Ryan to anyone. Very helpful friendly and was always in contact with updates. Nothing was any hassle to him. Sorted out all our issues giving constant feedback on progress

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    Kelly Elliott | Customer Advisor | Billing

    Kelly was great at giving me the information I needed. I couldn't pick the call up straight away but she phoned back which many wouldn't Excellent customer service from Kelly thank you

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    Neil O'Connor | Developer Services Inspector | Developer Services & Planning

    I would like to nominate this individual for giving up their time to present a powerpoint presentation to our company site managers over 2 separate occasions. This had help build on a good working relationship and provided extra knowledge to our team members to help improve on the quality of our sit...

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    Chris Bell | devleloper services inspector | Developer Services & Planning

    I would like to nominate this individual for giving up their time to present a powerpoint presentation to our company site managers over 2 separate occasions. This had help build on a good working relationship and provided extra knowledge to our team members to help improve on the quality of our sit...

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    D T Mccrave | NCT | Water Services

    Very helpful and informative service eng. gave good advice and good support explaining the situation and how it would be resolved giving me some great reassurance

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    Steve burrows, Robbie Potter | Wastewater Services

    Really friendly guys, extremely polite and willing to make sure the problem was sorted. Checked numerous drains on our property, a thorough job done and advised us about what was our responsibility regarding private drains, as well as giving us pointers on maintaining the drains etc. Brilliant ser...

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    Heather Unsworth | D.D.E | Wastewater Services

    I called united utilities on Saturday afternoon and explained problem of blocked drains to the lady on the phone . She booked me in for a call on Sunday between 8am and 10pm . On Sunday I had a call from heather to say they would arrive within 15 mins and they did . Heather explained what was going ...

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