Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.

    Maria Dell | Phone operator | Billing

    She was brilliant didn't even feel like I was talking to someone from united utilities it was like I was speaking to a friend she made me feel really comfortable I usually hate ringing up to sort my bills out but this time. I enjoyed my phone call wish their was more people in company's like her

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    Heather Bunnell | Priority Team | Billing

    I had to make a difficult call to inform you about the death of my husband's death. The first call handler was very polite & sensitive, she then transferred me to Heather in the Priority Team. Heather was professional & compassionate making the call more comfortable than I had anticipated. S...

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