Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.

    Alex Simpson And Jamie Pope | RRT | Wastewater Services

    I want to nominee these two great guys who represented your organisation with pride, with confidence and with professionality today. They provided clarity and safety during the entire process from introducing themselves, from locating the problems a to they had packed all up and gave out leaflet...

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    Sharona Grant | Customer Advisor | Billing

    She was so friendly, like someone I knew. The whole process was effortless and dare I say, easy. Sherona really made me feel happy, comfortable and content. I have lived all over the country and frankly this service is this is top draw. Kudos to the recruitment team/HR team. What a jewel!

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    Maria Dell | Switch board | Billing

    Really very helpful and friendly, 10 out of 10 for customer service, Maria is a very accommodating individual who makes you feel very comfortable like you are talking to a friend. I never felt rushed and she explained any questions/quiries with patience and understanding.

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    Rebecca Chapman | Customer service (maybe) | Billing

    Rebecca was confident on what she was saying. She did her homework and made me comfortable in relying on her to give me the correct information. Diligent, direct, professional, attributes I would look for in a successful advisor. Quick and prompt with what I needed. Can't fault her one bit. Thank yo...

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    Stephen Ivesron And Ste Gibbon | CST and Gonger | Wastewater Services

    Your employees were extremely polite, empathetic to our plight and performed quickly to fix the issue. The gentleman I spoke with was an efficient communicator whom made sure that I was kept informed of every step of the process. When the clog was cleared, the two workers then came back to my yard ...

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    Bunty Hebbar & Kev Leadbetter | CST & Ganger | Wastewater Services

    These two lovely lads came today (Friday) because my toilet was backing up and a plumber couldn't help me. These two lads worked in the dark and cold to locate the problem and went out of their way to try and solve it - which they did - they were extremely polite and made me feel comfortable to be ...

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    Jorge Harding-dickinson | Customer Service | Water Services

    He was very polite and sorted me an appointment for tomorrow afternoon. He was very efficient, helpful and friendly and made me feel a lot more comfortable contacting united utilities customer services.

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    Jessica Rainger | Customer Advisor | Billing

    This lady really made me feel at ease when I told her I was in financial trouble and made sure I was comfortable enough to pay it after Christmas. I have severe anxiety problems so this lady made me feel like I was talking to a friend. I nominate her for her kind persona and welcoming approach

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