Recent nominations

    Thank you to everyone who has nominated someone, we really appreciate it. Please take the time to see examples of our staff who have been nominated by our customers for The WOW! Awards.



    Wayne Lawrence & Aijan Poran | CST & Ganger | Water Services

    WAYNE AND AIJAN did a EXCELLENT JOB IN MOVING THE WATER METER FROM A PREVIOUS INSTALLATION. THEY WERE RESPECTFUL OF OUR GARDEN AND PLANTS COURTEOUS AND PROFESSIONAL IN THEIR WORK. CLEAN AND TIDY WORKMEN!

    Read the full nomination

    Kev Leadbetter | Ganger | Wastewater Services

    KEV LEADBETTER WAS A FRIENDLY AND VERY HELPFUL ENGINEER. FROM THE TIME HE CALLED TO ATTEND THE JOB TILL FINISH, HE WAS POLITE AND CAME WITH A LOVELY SMILE. HE TOLD ME EVERYTHING HE WAS GOING TO DO AND COMPLETED THE JOB WITH FULL EXPERTISE. AFTER THE JOB EVERYTHING WAS TIDIED AND CLEANED UP AND WAS...

    Read the full nomination

    Bunty Hebbar | CST | Wastewater Services

    BUNTY HERBBAR WAS A FRIENDLY AND VERY HELPFUL ENGINEER. FROM THE TIME HE CALLED TO ATTEND THE JOB TILL FINISH, HE WAS POLITE AND CAME WITH A LOVELY SMILE. HE TOLD ME EVERYTHING HE WAS GOING TO DO AND COMPLETED THE JOB WITH FULL EXPERTISE. AFTER THE JOB EVERYTHING WAS TIDIED AND CLEANED UP AND WAS ...

    Read the full nomination

    Ashley Walker & John Medati | CST & Ganger | Wastewater Services

    Wonderful Obliging Workmen,(WOW)introduced themselves, cheerful in their not so nice job,listening, explaining everything so i could understand what they were doing, working as a team,polite, clean uniforms,, even thought a dirty job. making sure everything was done to a good standard, putting ever...

    Read the full nomination

    David Ellison | CST / GANG | Wastewater Services

    David and his colleague spent most of the day trying to clear a major drain blockage which had affected four of our houses on St James Road in Orrell. They were both incredibly professional, kept us informed throughout and did a great job of cleaning up afterwards. - 52*2122913

    Read the full nomination

    Amy Hill And Dave S | CST & Ganger | Wastewater Services

    Amy and Dave attended our property due to a over flowed external grid which had left a pond of waste water which had human waste in it. This was not a nice job, the smell was awful and our back garden paving was covered in this. Amy and Dave called me when they were on their way to my property, they...

    Read the full nomination

    Steve Brome / M Raden | CST / GANG | Wastewater Services

    Great team, came out really promptly and had the blockage resolved in no time at all. Cleaned up after themselves and even cleaned the manholes out - very impressed. These two are a credit to your company. Thank you

    Read the full nomination

    Jon Jefferies | Dig team | Wastewater Services

    Spent 4 days digging a very deep hole in our garage and then mending a collapsed sewer pipe. The job was carried out with no fuss and no real inconvenience to ourselves. All work was done in a clean and tidy manner and the site was cleaned up afterwards. We were kept informed of progress at all ti...

    Read the full nomination

    Lee Wood & Mark Merrit | CST & Ganger | Wastewater Services

    Two lads did a fantastic job of clearing a blocked sewer ..they cleaned and disinfected all the contaminated areas round my property...they were pleasant and polite and kept me informed of what they found ..good job lads ..we are very happy with the service you provided today ...

    Read the full nomination

    Marie Lawton, David Cavill & Martin Algar | Drainage Performance Engineer | Wastewater Services

    Marie and her team came to my property yesterday. She rang my mobile to give an exact eta. On arrival she understood the problem very quickly. The team worked very hard to find the cause of the problem using a camera and dye. They unblocked the drain and all the way along the avenue to the man hole ...

    Read the full nomination

    Andrew Walmsley, P Lee | CST / GANG | Wastewater Services

    Amazing and efficient service. Both guys were polite, friendly and professional. Arrived with in speedy time frame after reporting the problem and was fixed and solved just as efficiently. Even after blockage was gone they cleaned the area and disinfected everything. Great service

    Read the full nomination

    Wayne And Aiden | Metering | Metering (Internal)

    Wayne, and Aide, Oldham based came out on the 4th of April reference metering.Excellent customer service worked hard and took photographs to show me what they had done,I was given a time for them to come and they arrived well before I thought they would arrive.Thay left everything clean and tidy we ...

    Read the full nomination

    Malachy Gallagher & Joe Edge | CST & Ganger | Wastewater Services

    Great customer service kept us informed all through the job did a thorough job and didn't leave until all wal clean and satisfied

    Read the full nomination

    Wayne Eccles And Dave | CST / GANG | Wastewater Services

    reference 2127220... What a fantastic response to my call regarding a manhole that was full of stagnant drain water. They arrived a couple of hours after my call and quickly drained the water and cleared the blockage. They then re jetted the drain after all the sludge came out. They then inspec...

    Read the full nomination

    Richard Smith / Joe | CST / GANG | Wastewater Services

    Ref: 520002121182 Richard and Joe were very professional and showed excellent customer service. They spent three hours at our property and our next door neighbours trying to get to the bottom of the issue. They found the fault and fully cleaned our drains plus took away areas of contamination. They...

    Read the full nomination

    Marcus Hayward And Denny Beddows | CST & Ganger | Wastewater Services

    I reported a problem with my toilet. Your men found an adjacent manhole full of waste. it would not clear and after further inspection found other manholes full.They worked non stop to try to clear the problem eventually having success from a manhole further down the street under a parked caravan. t...

    Read the full nomination

    Dean Pickett And Nick Halliwell | CST and Gang | Wastewater Services

    These two engineers did a brilliant job of clearing our drains on Saturday evening, 30th March 2019. They were professional, polite and helpful at all times. Everywhere was left clean and tidy. Many thanks to them both for their great work. They are a credit to the company.

    Read the full nomination

    Wayne Lawerence & Aiden | Plumber | Metering

    The guys arrived on time and carried out the installation of a new smart meter with little fuss leaving the job clean and tidy.

    Read the full nomination

    Stephen Iveson & Gary Woodhall | CST & Ganger | Wastewater Services

    The 2 guys who attended my property to assess a drain blockage were brilliant, the assessed the problem quickly and talked me through everything they had done and what I had to do next, they were quick and professional and very clean and tidy in their work. After they had finished they disinfected m...

    Read the full nomination

    Martin Walker | Customer Support Technician | Wastewater Services

    I would like to nominate Mr Martin Walker & Worker as they have done a Fantastic job of clearing all the drains. They have spent time and worked to an exceptional schedule, the job was a large blockage and there was quite a mess, upon doing the task they both left the property leaving it excepti...

    Read the full nomination

    Thomas Drew & Aaron Lowry | CST & Ganger | Wastewater Services

    Thomas and Aaron were called out to my house in Oldham for a shared drain blockage on 28/03/2019. They were polite, professional and they worked fast. They were also very informative - explaining everything they were doing and why they were doing it. They arrived, found the problem, fixed the...

    Read the full nomination

    Tracey McKay & Eddie | RRT | Wastewater Services

    They rang to inform me when they would be arriving, prompt and very polite, opened the drain and explained to my neighbour and myself what the problem was and how they were going to correct it. Job was completed in timely manner and area including replacing fence panel was cleaned and put back in...

    Read the full nomination

    Stephen Iveson & Ant Dawson | CST and Ganger | Wastewater Services

    This fabulous duo came and unblocked my sewer. They were quick, cleaned up, informative and were an absolute credit to your team Thank you so much

    Read the full nomination

    Millward Thomas | Metering Specialist | Metering

    He was very friendly and pleasant. Very informative. They did an excellent, quick job leaving the pavement swept and clean.

    Read the full nomination

    Babs Mcauley And Chris Morris | CST + Ganger | Wastewater Services

    Job reference 2121219 There was a blocked joint drain from 2 houses. I phoned at 9am and by 4pm Babs and Chris arrived. They were very pleasant and friendly, and positive about the job. They sorted the problem out quickly and effectively, but also noted other circumstances. For instance Babs dilute...

    Read the full nomination

    Sarah Herrington & Keith # | Technicians | Wastewater Services

    Absolutely brilliant service. Very polite and extremely professional. Got the job done in no time and also gave me great advice on possible issues with my drains and how to fix them myself. Everything cleaned up and returned as they found it. You wouldn't even know they had been round. Top team!

    Read the full nomination

    Dylan Nelson | Plumber | Metering

    Pleasant, quick, clean operator who had our meter fixed in no time with no fuss

    Read the full nomination

    Brett Taylor Mark | Cst&gang | Wastewater Services

    Brett and Mark attended my house today and were able to resolve my issue with a build up of waste water coming from adjoining property and as a result causing a overflow of waste onto my property.They were both very professional and pleasant and explained to me what they had done and then contacted...

    Read the full nomination

    Richard Smith / Keirran Wilson | CST/Gang | Wastewater Services

    The two men were very professional & polite, they left my area very clean.

    Read the full nomination

    Micky Barron Conor Donaghy | Wastewater | Wastewater Services

    Excellent service very polite couldn't do enough for me job done fast and efficient and cleaned up when finished

    Read the full nomination

    Babs Mcauley & Brian Mcdermot | CST & Ganger | Wastewater Services

    Excellent service from the time my call was answered and the sewer problem reported. Within fours of reporting the problem the operatives had cleared the blockage and left the premises. They were very helpful and explained what the problem had been and left everywhere clean and tidy. They are a cre...

    Read the full nomination

    Michael Halliwell & Kieron Wood | CST & Ganger | Wastewater Services

    These men came to the rescue when we were getting all the water building up in our drain due to a blockage of one of my neighbours drains. It was unbelievable what had been drenched up - a large piece of metal seemed to be the main problem and also rubber gloves, wipes and washing up sponges. The ...

    Read the full nomination

    Paul Harding & Mark Dawson | CST & Ganger | Wastewater Services

    They very nice people did the job and cleaned all the drains off the street very professional and checked them with die Very pleased thank you

    Read the full nomination

    Amy Hill & Billy Barlow | CST & Ganger | Wastewater Services

    From start to finish the pair was polite kept us well informed worked professionally,they were clean and tidy workers. They are a credit to united utilities . Could you please pass on our thanks it's nice to deal with people so good at their job

    Read the full nomination

    Stephen Iverson And Nigel | cst +genger | Wastewater Services

    the men were very polite and courteous and very friendly, they fixed my blocked drains quite quickly, and then cleaned everywhere up and disinfected around the area, I was very impressed

    Read the full nomination

    Gareth Jones And Matt Smith | CST and Ganger | Wastewater Services

    Didn't realise they worked so late in the evening, arrived 7.30pm and were done by 8pm. The area was all cleaned after they had finished the job. Both men were friendly and answered the queries that I had . Excellent and efficient job! Thank you Gareth and Matt! (Job reference - N462699)

    Read the full nomination

    Wayne Lawerence & Aiden | Plumber | Metering

    I had a new water meter by your team, they first rang me to confirm an arrival time,the job was completed with speed and effiencey, I was kept informed of what they were going to do and roughly how long it would take, and when finished they cleaned away all rubbish and arranged for the tarmac to be ...

    Read the full nomination

    Callum Smyth And Alan Unsworth | Res team N6 | Wastewater Services

    These 2 gentleman came to our house today and from beginning to end they were completely helpful,professional and clearly very knowledgeable about there job. They made an absolutely awful situation bearable. We had sewage leaking into our kitchen from a blocked main drain, they cleared the drain and...

    Read the full nomination

    Curtis Thompson & Martin Rodev | CST | Wastewater Services

    Job - CST REFERENCE - 520002111213 STAFF-CURTIS THOMPSON & MARTIN RODEV I would like to put forward a wow award and send on my sincere thanks for the 2 young man that saved the day for my mum when the drains got all blocked and stuff was all over her back yard. They were polite, enthusi...

    Read the full nomination

    Chris M | CST and Ganger | Wastewater Services

    Chris arrived within the time stated by United Utilities. He was friendly, helpful and quick to commence investigation. It would not be easy as it was dark and the manhole was in a corner of the drive. He quickly identified the issue and together with his colleague set about rectifying the problem...

    Read the full nomination
    More Nominations