Recent nomination

    Elisa Ruff | Customer Advisor | Billing

    Elisa was extremely pleasant and helpful. She carefully explained the reason for the credit on my account and advised me where to find my meter. She then thoroughly and clearly explained to my mum about the process of fitting a water meter. She went above and beyond our queries, and even added my mum to a priority group for water and electricity problems, something we were totally unaware of previously. She deserves recognition for being an exemplary employee for United Utilities.

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